Returns & Exchanges

At The Poppy Brand, we want you to love every piece you wear, which is why we offer a 30-day return window for all unwashed and unworn items. If your fit isn't quite right, our streamlined process makes exchanges and refunds quick and effortless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Package Your Items

  Place your items back in their original packaging with all tags attached to ensure they remain protected during transit.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Leave your package at any authorized carrier location and keep your tracking receipt; we will notify you once your refund or exchange is processed.